Privacy Policy
RivalRank — https://rivalrankai.com
1. Introduction
Welcome to RivalRank. RivalRank ("us", "we", or "our") operates https://rivalrankai.com (the "Site") and related products, applications, and services we make available now or in the future (together with the Site, the "Service"). We are established in the Netherlands. For the purposes of the GDPR, RivalRank is typically the data controller of Personal Data we process as described in this policy (except where we act solely as a processor on behalf of a business customer, as described in Section 6). This Privacy Policy explains how we collect, use, disclose, and safeguard information that results from your use of the Service. Unless otherwise defined here, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service.
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
2. Definitions
- Personal Data means data about an identified or identifiable individual.
- Usage Data is data collected automatically when you use the Service (for example, log data, device or browser information, and approximate location derived from IP).
- Cookies are small files stored on your device. We may use cookies and similar technologies as described below.
- Data Controller means the entity that determines how and why Personal Data is processed. For the purposes of this policy, RivalRank is the Data Controller of Personal Data we collect through the Service (except where we process data solely as a processor on behalf of a customer—see Section 6).
3. Information we collect
3.1 Personal Data
We may ask you to provide Personal Data, which may include, depending on how you use the Service:
- Email address (for example, when you join a waitlist or create an account)
- Name and billing details if you purchase a paid plan
- Account credentials and profile information if you register or sign in (including via third-party identity providers where offered)
- Content you submit or connect for use with the Service (for example, your website URL, prompts, or materials you upload)
3.2 Usage Data
When you visit or use the Service, we may collect Usage Data such as your IP address, browser type and version, pages viewed, time and date of visits, referring URLs, device identifiers, and diagnostic information. On mobile, similar data may include device type and operating system.
3.3 Cookies and similar technologies
We use cookies and similar technologies to operate the Service, remember preferences, maintain security, and understand how the Service is used. You can control cookies through your browser settings; disabling cookies may limit certain features.
4. How we use information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information (including receipts)
- Communicate with you about the Service, including waitlist and product updates
- Send marketing communications where permitted; you may opt out as described in those messages
- Monitor and analyze usage, troubleshoot issues, and help prevent fraud or abuse
- Process inputs and connected data using automated systems, including artificial intelligence and third-party AI providers, to generate outputs described in our Terms (for example, draft pages or related materials for your review)
- Comply with legal obligations and enforce our terms
5. Legal bases (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we process Personal Data on one or more of the following bases: your consent; performance of a contract with you; our legitimate interests (for example, securing and improving the Service), balanced against your rights; compliance with law; and, where applicable, processing necessary for payment services.
6. Service providers and subprocessors
We use trusted third-party providers to host the Service, send email, process payments, authenticate users, analyze usage, and run AI or infrastructure workloads. These providers process Personal Data only on our instructions and subject to appropriate safeguards. We do not sell your Personal Data.
7. International transfers
We may process and store information in the European Economic Area, the United Kingdom, Switzerland, the United States, and other countries where we or our providers operate. If we transfer Personal Data from the EEA/UK/Switzerland to countries not deemed adequate by the European Commission, we rely on appropriate safeguards such as the European Commission's standard contractual clauses (SCCs) or other lawful transfer mechanisms where required.
8. Retention
We retain Personal Data only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law (for example, tax or accounting obligations). Usage Data may be retained in aggregated or de-identified form.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or export certain Personal Data; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at the email below. We may need to verify your request.
If you are in the EEA, the UK, or Switzerland and wish to lodge a complaint with a supervisory authority, you may do so in your country of residence. If you are in the Netherlands, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
If you are a California resident, you may have additional rights under applicable US state privacy laws, where they apply. Contact us using the details below.
10. Children
The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect Personal Data from children. If you believe we have collected such information, contact us and we will take steps to delete it.
11. Security
We implement reasonable technical and organizational measures designed to protect Personal Data. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Where required by law, we will provide additional notice. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
13. Contact
Questions about this Privacy Policy or our privacy practices: hello@rivalrankai.com